Policies

Gradeway Prep is extremely committed to the privacy of its customer and with this statement, we assure you to use the collected information wisely and ethically.

The information on the website is extremely important to us and with this policy statement you can understand our information collection and usage. Gradeway Prep reserves the right to change its legal policies from time to time, so we request you to please refer to our privacy statement.

For any questions, you may have related to this statement you can reach out to us at gradewayprep@gmail.com 

Information Collected

Gradeway Prep requires its customers to register and use the courses to share their contact information such as name, address, phone number, email, and payment details such as credit/ debit card details and account details, etc. We use “cookies” on our website that may store certain information while you browse through our website, in order to enhance our services and courses.

We may use this information to gather feedback on our courses, also we keep you updated with the latest activities related to courses and promotional events happening. 

All the customer information collected will not be distributed and shared with any third parties. 

You can always let us know to stop contacting you with the promotional materials by reaching out to us at gradewayprep@gmail.com

To enhance your experience with our courses and classes including the registration process, we may ask for details of your interest and information related to personal or professional, your experience with our courses. Customers and visitors can always choose to not disclose any of their information, which does not reduce their experience with our website.

All the payment related details are stored securely and strictly not used for any marketing and promotional activities. Gradeway Prep uses a third-party intermediary to facilitate financial transactions. This intermediary uses the information and data to only complete the financial transaction.

Gradeway Prep may also collect certain information from visitors to and customers of the Site, such as Internet addresses. This information is logged to help diagnose technical problems, and to administer our Site in order to constantly improve the quality of our learning services. We may also track and analyze non-identifying and aggregate usage and volume statistical information from our visitors and customers and provide such information to third parties. 

Our Relationship holders

Gradeway Prep has a number of relationships with business partners with whom we may share your personal information for the purpose of providing a service, fulfilling an order, or completing a transaction. For example, we use certain vendors for the purpose of providing credit card transactions and check processing services. These vendors verify your purchase information, such as credit card numbers or checking account number and authorize your transaction. In doing so, they have access to data about users, but they are prohibited from using this information for any other purpose. We also strongly urge you to read the privacy policy of our business partner at the business partner’s site.

Cookies on our site

Gradeway Prep uses cookies on the website to identify customers when they visit our site. These are to remember user activity and maximize our services. The information collected is not shared or sold to any unrelated parties. Your user experience on our website is as per your browser settings and we suggest making full use of our services and courses, to check your browser cookie preferences.

We use both session ID cookies and persistent cookies. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. 

This privacy statement covers the use of cookies by Gradeway Prep only and does not cover the use of cookies by any advertisers.

*Third Party Cookies:* We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our website to help us administer our website and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors with any personally identifiable information. All data collected by such third parties on behalf of Gradeway Prep is used only to provide us with information on site usage and is not shared with any other third parties. 

 Web Beacons

Web pages may contain an electronic file called a web beacon, that allows a web site to count users who have visited that page or to access certain cookies. GradeWay Prep uses web beacons in the following ways:

Within the Gradeway Prep websites

Gradeway Prep uses web beacons within the GradeWay Prep websites in order to count users and to recognize users by accessing GradeWay Prep cookies.

Being able to access Gradeway Prep cookies allows us to personalize your experience when you visit Gradeway Prep websites that are located both on and off of the Gradeway Prep domain.

HTML email

Gradeway Prep’s practice is to include web beacons in HTML-formatted email messages (messages that include graphics) that Gradeway Prep, or its agents, sends in order to determine which email messages were opened and to note whether a message was acted upon. 

In general, any file served as part of a web page, including an ad banner, can act as a web beacon. Gradeway Prep may also include web beacons from other companies within pages served by GradeWay Prep so that Gradeway Prep advertisers may receive auditing and reporting. 

Log Files

Gradeway Prep maintains log files of the traffic that visits our site. We do not link any information gathered in these log files to personally-identifying information. Log files are used to manage traffic loads and information technology requirements for providing reliable service. Information collected includes IP addresses and browser types.

Tracking of Usage Statistics

In order to effectively deliver personalized and adaptive learning experiences, we gather information about your learning and reading patterns including but not limited to your interactions with the toolbar, our other learning software, and your own web browsing patterns. You agree that this process is essential for the proper functioning of the Toolbar and other software provided by GradeWay Prep licensors. If, for any reason, you do not wish such data to be collected or stored, please discontinue the use of this toolbar or other Gradeway Prep software with immediate effect.

Information Security

The security of your personal information is extremely important to us. We follow a standard industry protocol to protect your personal information with us. However, no method of data storage and transmission over the internet is 100% secure. Therefore, as we are committed to protecting your personal information securely, we do not take its absolute guarantee. All information collected on our site is stored and maintained in secure facilities/servers that limit access to authorized personnel only. 

 Retention of Information

Gradeway Prep will keep the personal information of its users for as long as they are registered subscribers or users of our products and services, and for a reasonable time thereafter.

Legal Disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Website.

RESOLUTION OF DISPUTES.

If a dispute arises between you and Gradeway Prep, our goal is to provide you with a neutral and cost-effective means of resolving the dispute quickly. Accordingly, you and Gradeway Prep agree that we will resolve any claim or controversy at law or equity that arises out of this Toolbar License or our services (a “Claim”) in accordance with one of the paragraphs below or as we and you otherwise agree in writing. Before resorting to these alternatives, we strongly encourage you to first contact us directly to seek a resolution by sending an email to gradewayprep@gmail.com. We will consider reasonable requests to resolve the dispute through alternative dispute resolution procedures, such as mediation or arbitration, as alternatives to litigation.

Force Majeure

The Gradeway Prep licensor shall not be directly responsible for break or disruption of service or availability on account of Force Majeure circumstances, making it impossible to render the service to the subscriber. However, the subscriber shall continue to pay all and any charges as per the terms of the agreement notwithstanding the force majeure conditions.